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NU Library's Guide to Printing From Your Mobile Device

One-Time Setup - Windows 10 Laptop

  • Make sure you are connected to the campus PurpleHaze wifi network
  • Click the start button and type \\printers
    • note that this uses 2 backslashes instead of the more common forward slash
  • Press Enter
  • If you get an error message here, it is most likely due to your firewall affecting network access. Check your firewall settings.

  • A message saying "Enter network credentials" will pop up
  • Enter your PurplePass username and password, which may be your NU email address, or your student ID number, or your student ID number formatted as an email address. (See front page for more information about the different possible usernames.)
  • From the list of printers, scroll down to find HOLD-QUEUE, and double-click it to install.

  • A message will say Connecting to HOLD-QUEUE on printers

  • If you get a message saying Do you trust this printer? then click Install Driver

  • Windows will take a minute or two to install the files.

  • Once the printer is set up, you'll see a blank window for HOLD-QUEUE.

  • You can just close the Window, or if you want to set this as your default printer, click Printer and then Set as Default Printer

Printing from a Windows 10 Laptop

  • Make sure you are connected to the campus PurpleHaze wifi network
  • Once you have followed the one-time setup instructions above, just click Print from any program.
  • If HOLD-QUEUE is not listed...

  • ...then click the down arrow and See more

  • Find HOLD-QUEUE in the printer list and click on it

  • Then click Print